process

Agility and Service

Appreciation

Emery's Ironclad Test of Best Practices

Plan for the Present

Problem Statement Smells

Quality is Time

Questions to Explore Problems

Role

Standardize Practices to Aid Moving People Around?

Strategies for Stability

Technology

Testing Needs and Wants

The Law of Conservation of Frustration

The Null Process

The Prime Project Failure Factor

The Purpose of Automation

Valuing Activity