Managing Yourself Through Change
[HTML] [PDF] — January 1999
Are you experiencing or anticipating stressful changes? In this article, I describe ways to understand and nagivate change more successfully.

Readings on Resistance
[HTML] [PDF] — January 1999
Books that have taught me about resistance to change.

Resistance as a Resource
[HTML] [PDF] — November 2001
Are people resisting the changes you want to create in your organization? Look again at the way people are responding, and at the way you are interpreting the responses. What you are calling "resistance" may be your most valuable resource

Temperature Reading
[HTML] [PDF] — May 1997
How any group can get useful information about how it is functioning. (Written with Judy Bamberger)

Untangling Communication
[HTML] [PDF] — July 2001
Do you ever wonder why communication sometimes gets so tangled? In this article, I describe a model of how communication works, and show how to use the model to untangle communications, and to keep them from getting tangled in the first place.